About

FAQ

• Where is the store based?

  Coral Springs, FL

• How long will it take to receive my order?

  For additional shipping information, see our video on the subject: https://www.youtube.com/watch?v=CdRB3gQXLbs

  Most orders are shipped next day; however, please allow 2 days handling time. Orders that include Priority Shipping option are given....wait for it.....Priority.

  USPS First Class Mail usually takes no more than 5 days from the time it is shipped; however, please allow up to 7 business days. Tracking numbers are provided for every orders; however, First Class tracking acts more as Delivery Confirmation and may not show real-time updates.

  USPS Priority has a 2-3 days delivery speed.

  USPS Priority EXPRESS has a 1-2 day shipping time. It is not guaranteed "overnight" delivery, although in my experience, it generally arrives next day.

• What type of vinyl do you use?

  We use the highest quality stencil vinyl material available: Avery SF-100-235 HIGH BAKE. This vinyl is low-tack and will not leave a residue or film on your project, which is especially important if you are removing stenciling in between coats.

  This vinyl can also be baked and subjected to heat, which is required for finishes such as Cerakote. The vinyl will not shrink or wilt like cheaper options will, when exposed to heat. This is the same stuff we use when completing our own Duracoat projects. Don't purchase from someone who doesn't specifically state the brand and model vinyl they are selling. Avery is also the only company I have found that makes "High Bake" vinyl and it only sells as 'yellow on white'.

• Do you take custom requests?

  As our name would suggest, Yes. We are very customer friendly, shoot us an e-mail and we will work out whatever it is that you need. Custom sheets generally run $15 but can vary up or down a little depending on complexity and size of the order. [email protected]

  For more tips and considerations on placing a custom order, please watch our video: https://www.youtube.com/watch?v=KcMqAPtdT0s

• Do you offer bulk discounts or dealer pricing?

  Yes - kind of.

  We've attempted to keep our single sheet prices low and competitive, given the quality of material we use; however, we realize that ordering many stencils in bulk can add up. In order to make things easier for our larger clients, we have incorporated several money saving options.

  Our Combo Packs give the buyer a chance to purchase multiple stencils at a discounted rate. The more you order the you save. This is highly suggested over ordering multiple single sheets.

  Domestic orders over $75 receive free Priority Shipping (if the website doesn't automatically discount that, just select standard delivery - we got you)

  Orders over $170 will automatically have 10% off applied at checkout. Combine this discount with our combo packs and you'll be saving quite a bit.

  Check back regularly or follow us on Facebook for occasional sale announcements.

• How many sheets do I need?

  See our Video for how many Kryptec stencils you'll need:
  https://www.youtube.com/watch?v=VXx2fiRZdAY

  Our most common question, it is very difficult to answer. Each project is different. Each weapon is different. It depends greatly on the number of color layers you plan to use, as well as the total surface area of the project. Are you just doing the upper and lower, or also the rail and all the furniture? We recommend ordering 4-5 sheets for full size long guns. We accept partial returns of any unused, "Like-New" sheets, so we suggest "rounding up" when deciding how many to buy.

• Do you accept orders placed outside of the US?

  Yes, our vinyl stencils are shipped worldwide. Please be aware of the associated shipping costs prior to purchasing

  Currently, the site is set up to charge a flat fee of $6 for the first sheet/item and $1 for each additional sheet/item. Take advantage or our Combo Packs, which only count as 1 item toward shipping.

  if you're looking to make a large purchase - 10+ sheets, contact us and we can probably work out a better rate with International Priority Shipping.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.